Assalam-o-alaikum wa rahmatullahi wabarakatuh.
Brothers and sisters this story is nothing more then a story. It has many flaws in it and there is no link to the call or video , cause it does not exist. It can not be true. Only one thing is enough, The biggest sin is shirk that Allah will not forgive if you die while doing that. The above story mentioned she went 7 times to perform Hajj and she was not able to see kaba ( Kuffar of Makkah had idols inside Kabah, they were able to see kabah ) and now she is calling a shaikh and admitting her sin and the story shows she is worried about it. Shiakh sahib got very mad, The shiakh should have known better. Did he not know the hadith about the person who killed 99 people ? Brothers and sister there is no sin " No sin " that you can not repent from as long as you don't see death. QURAN 39:53 Say: "O my Servants who have transgressed against their souls! Despair not of the Mercy of Allah. for Allah forgives all sins: for He is Oft-Forgiving, Most Merciful.