FOOD PANDA & DOMINO'S PIZZA CARTEL

[Scorpionpak]

We ordered a Pizza Delivery From Domino's Pizza through Food Panda App on the 17th of August with a delivery time 30-35 Minutes. After waiting for a long time we started inquiring and checking with Food Panda Staff. unfortunately the delivery was managed by the restaurant, therefore, food panda asks us to talk to the restaurant directly. I tried more than 15 times to talk to the restaurant but no one answer the phone and Food Panda keep suggesting to contact the restaurant. After more than an hour delivery guy finally arrives. on the query, he said that the Restaurant having a lot of orders that's why delivery is late. When we open the boxes for eating, Pizza's look Soggy and having a steam effect on them. we Start eating the food was all cold and soggy. in other words, it was not good to eat at all. we launched the complaint again with Food Panda several times, every time they say the same thing that " Food delivery is managed by the restaurant so we have to talk to the restaurant". When we try to talk to the restaurant, all they say is we will be careful in future and next time you won't be having any problems.
We spent like Rs. 2000 on something we can't eat because the restaurant was having a lot of orders that day so they decided to put our food aside and deliver their direct orders first and orders received by food panda were the second priority.

 

[surfer]

We ordered a Pizza Delivery From Domino's Pizza through Food Panda App on the 17th of August with a delivery time 30-35 Minutes. After waiting for a long time we started inquiring and checking with Food Panda Staff. unfortunately the delivery was managed by the restaurant, therefore, food panda asks us to talk to the restaurant directly. I tried more than 15 times to talk to the restaurant but no one answer the phone and Food Panda keep suggesting to contact the restaurant. After more than an hour delivery guy finally arrives. on the query, he said that the Restaurant having a lot of orders that's why delivery is late. When we open the boxes for eating, Pizza's look Soggy and having a steam effect on them. we Start eating the food was all cold and soggy. in other words, it was not good to eat at all. we launched the complaint again with Food Panda several times, every time they say the same thing that " Food delivery is managed by the restaurant so we have to talk to the restaurant". When we try to talk to the restaurant, all they say is we will be careful in future and next time you won't be having any problems.
We spent like Rs. 2000 on something we can't eat because the restaurant was having a lot of orders that day so they decided to put our food aside and deliver their direct orders first and orders received by food panda were the second priority.

vote with your feet. Don't get dominos again.

 

[Tit4Tat]

We ordered a Pizza Delivery From Domino's Pizza through Food Panda App on the 17th of August with a delivery time 30-35 Minutes. After waiting for a long time we started inquiring and checking with Food Panda Staff. unfortunately the delivery was managed by the restaurant, therefore, food panda asks us to talk to the restaurant directly. I tried more than 15 times to talk to the restaurant but no one answer the phone and Food Panda keep suggesting to contact the restaurant. After more than an hour delivery guy finally arrives. on the query, he said that the Restaurant having a lot of orders that's why delivery is late. When we open the boxes for eating, Pizza's look Soggy and having a steam effect on them. we Start eating the food was all cold and soggy. in other words, it was not good to eat at all. we launched the complaint again with Food Panda several times, every time they say the same thing that " Food delivery is managed by the restaurant so we have to talk to the restaurant". When we try to talk to the restaurant, all they say is we will be careful in future and next time you won't be having any problems.
We spent like Rs. 2000 on something we can't eat because the restaurant was having a lot of orders that day so they decided to put our food aside and deliver their direct orders first and orders received by food panda were the second priority.

dont know which city you are in but usually dominos piza and service is exceptionally good. Food panda can delay your orders when its a big rush hour time.

 

[JunaidMarwat]

Food panda is a mafia. Boycott them and order directly from the restaurant. Dominoes is good if you order from them. And in your case food panda is at fault.