Well said Talat.
Sorry is not an apology (sorry is just one part of it), maafi/apology is a three step process, just like toba:
1. Jo kia us per regret ho
2. Maafi mangi jaye
3. Aainda na kerney ka azam kia jaye
Ager America yeh teno kerta to mey maan sakta tha, lekin mujhey to in mey say koi 1 point bhi 100% nahi mil raha hey.